PRIVACY POLICY

This Privacy Policy explains how SBTT Sports Global LLC, a Wyoming limited liability company ("SBTT," "Silverback Table Tennis," "we," "us," or "our"), collects, uses, stores, shares, and protects personal information when you visit our website, purchase a membership, create an account, join our community, interact with our content, or use our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

SBTT is operated by:

SBTT Sports Global LLC
A Wyoming Limited Liability Company
Website: www.sb-tt.com
Support, Legal & Privacy Contact: office@sb-tt.com

For privacy and security reasons, SBTT does not publicly display a separate business mailing address on the website. All support, billing, legal, refund, and privacy-related inquiries can be sent to the email address above.

This Privacy Policy applies to personal information collected through:

• Our website;
• Our digital membership;
• Our online community;
• Circle or other community platforms we use;
• Stripe or other payment processors;
• Wix Studio or other website providers;
• Emails and support communication;
• Live calls, recordings, forms, surveys, downloads, and member interactions;
• Any other SBTT-related online service that links to this Privacy Policy.

This Privacy Policy does not control the privacy practices of third-party platforms such as Circle, Stripe, Wix Studio, payment processors, banks, social media platforms, or external websites. Those providers may have their own privacy policies.

We may collect the following types of personal information:

A. Account and Contact Information
This may include:

• Name;
• Email address;
• Username or profile name;
• Password or login credentials managed through our platform providers;
• Account preferences;
• Membership status;
• Support requests and communication history.

B. Payment and Billing Information
Payments are processed through Circle and Stripe or other payment providers. We may receive limited payment-related information, such as:

• Payment status;
• Subscription plan;
• Billing cycle;
• Transaction date;
• Last four digits of a payment card where provided by the processor;
• Billing country or location information;
• Refund, cancellation, chargeback, or failed payment information.

We do not intentionally store full credit card numbers on our own systems. Payment details are processed by third-party payment providers.

C. Membership and Usage Information
We may collect information about how you use SBTT, including:

• Courses or videos accessed;
• Membership activity;
• Community participation;
• Comments, posts, questions, or messages you submit;
• Downloads of permitted materials;
• Live call participation;
• Support interactions;
• Preferences and settings;
• Access times and general activity logs.

D. User Content
If you submit or upload content, we may collect and process that content, including:

• Comments;
• Questions;
• Feedback;
• Testimonials;
• Training clips;
• Images or videos;
• Community posts;
• Live call comments or participation;
• Other content you choose to provide.

You should avoid sharing sensitive personal information inside community posts or live calls unless you are comfortable with that information being visible to others.

E. Technical and Device Information
When you visit our website or use our services, we or our service providers may collect technical information such as:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Referring pages;
• Pages visited;
• Date and time of visit;
• Approximate location based on IP address;
• Cookies and similar technologies;
• Error logs and security logs.

F. Communication Information
If you contact us by email or through a support channel, we may collect:

• Your email address;
• Your message content;
• Attachments you send;
• Information needed to answer your request;
• Records of our communication with you.

We use personal information for the following purposes:

• To provide access to SBTT membership content;
• To create, manage, and maintain user accounts;
• To process payments, renewals, cancellations, refunds, and billing issues;
• To operate the SBTT community;
• To provide customer support;
• To send service-related emails;
• To deliver live calls, recordings, updates, and member resources;
• To improve our website, content, products, and user experience;
• To understand how members use SBTT;
• To prevent fraud, abuse, piracy, account sharing, and unauthorized access;
• To enforce our Terms of Service;
• To respond to legal requests or comply with legal obligations;
• To protect the rights, safety, and security of SBTT, our members, and others;
• To send marketing communications where permitted by law or with your consent where required;
• To manage testimonials, feedback, and community interactions.

If you are located in the European Economic Area, United Kingdom, Switzerland, or another region requiring a legal basis for processing personal information, we rely on the following legal bases where applicable:

A. Contract
We process personal information to provide the membership and services you purchased or requested, including account access, billing, community access, support, and delivery of digital content.

B. Legitimate Interests
We may process information for legitimate business interests, such as improving our services, preventing fraud, protecting our content, maintaining security, responding to support requests, and operating our business.

C. Consent
We may rely on consent for certain activities, such as non-essential cookies, certain marketing communications, or other processing where consent is required by law.

D. Legal Obligation
We may process information to comply with tax, accounting, legal, regulatory, dispute, or law enforcement obligations.

Our website and service providers may use cookies, pixels, tags, local storage, and similar technologies. These technologies may be used to:

• Keep the website functioning;
• Remember preferences;
• Manage login sessions;
• Process payments;
• Improve website performance;
• Understand website usage;
• Protect against fraud and abuse;
• Support analytics or marketing, where used and where permitted by law.

Where required by law, we will request your consent before using non-essential cookies or similar technologies. You can manage cookies through your browser settings and, where available, through our cookie consent tools.

We use third-party providers to operate SBTT. These providers may process personal information on our behalf or as independent controllers depending on the service. Current providers include:

• Wix Studio — website hosting and website management;
• Circle — membership platform, community access, member accounts, and related services;
• Stripe — payment processing, billing, subscription management, fraud prevention, and payment-related compliance.

We may also use additional providers in the future for email, analytics, video hosting, automation, customer support, security, tax compliance, or other operational needs. Third-party providers may collect and process information according to their own privacy policies and terms.

Payments are processed through Circle and Stripe or other payment providers we may use in the future. When you make a purchase, your payment information is provided directly to the payment processor. SBTT does not intentionally store full credit card numbers on its own systems.

Payment processors may use your information to:

• Process payments;
• Manage subscriptions;
• Detect and prevent fraud;
• Handle disputes, chargebacks, and refunds;
• Comply with legal, tax, and financial regulations.

SBTT may include community features through Circle or another platform. Information you post in community areas may be visible to other members, administrators, moderators, or platform providers. This may include:

• Your profile name;
• Profile photo if uploaded;
• Posts;
• Comments;
• Questions;
• Training clips;
• Feedback;
• Live call participation;
• Other content you choose to share.

Please do not post sensitive personal information, private information about others, or anything you do not want other members to see. We may moderate, remove, or restrict community content in accordance with our Terms of Service and Community Rules.

SBTT may offer live calls, Q&A sessions, workshops, or member calls. These calls may be recorded and made available to members.

If you participate in a live call, your name, voice, image, comments, questions, or participation may appear in the recording. If you do not want to appear in a recording, you should keep your camera and microphone off and avoid sharing personal information during the call.

We may send you service-related emails, such as account updates, billing notices, membership information, platform updates, or important policy changes. Where permitted by law, we may also send marketing emails about SBTT content, offers, updates, or related services.

You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us at: levenko.tabletennis@gmail.com

Even if you unsubscribe from marketing emails, we may still send necessary service-related messages.

We do not sell your personal information in the traditional sense. We may share personal information with:

• Service providers who help us operate SBTT;
• Payment processors;
• Website and hosting providers;
• Community platform providers;
• Email or communication providers;
• Analytics or security providers where used;
• Professional advisors such as lawyers, accountants, tax advisors, or consultants;
• Authorities, regulators, courts, or law enforcement where required by law;
• Payment dispute providers, banks, or card issuers in case of chargebacks or disputes;
• Business successors in the event of a merger, acquisition, restructuring, sale, or transfer of assets.

We may also share information when necessary to enforce our Terms, protect our intellectual property, prevent fraud, protect safety, or defend legal claims.

SBTT is operated by a United States company. Our service providers may process and store information in the United States and other countries.

If you access SBTT from outside the United States, your personal information may be transferred to and processed in countries that may have data protection laws different from those in your country.

Where required by law, we use appropriate safeguards for international data transfers, which may include contractual protections or other legally recognized transfer mechanisms.

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may depend on:

• Whether you have an active account or membership;
• Legal, tax, accounting, or reporting requirements;
• Payment, billing, refund, or chargeback records;
• Fraud prevention and security needs;
• Dispute resolution or enforcement of our Terms;
• Whether information is needed to provide support or maintain business records.

When information is no longer needed, we may delete, anonymize, or securely retain it as required by law or legitimate business needs.

We take reasonable administrative, technical, and organizational measures to protect personal information. However, no website, platform, payment system, or internet transmission is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your account login details confidential and for notifying us if you believe your account has been accessed without authorization.

Depending on your location, you may have certain privacy rights, including the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of personal information;
• Object to certain processing;
• Request restriction of processing;
• Request data portability;
• Withdraw consent where processing is based on consent;
• Opt out of certain marketing communications;
• Lodge a complaint with a data protection authority where applicable.

To exercise privacy rights, contact us at: levenko.tabletennis@gmail.com

We may need to verify your identity before responding to a request. Some rights may be limited by legal, security, fraud prevention, accounting, tax, dispute, or operational requirements.

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws.

You may request access, correction, deletion, restriction, portability, objection, or withdrawal of consent where applicable. You may also have the right to lodge a complaint with your local data protection authority.

SBTT is operated from the United States and does not actively target any specific country or region unless expressly stated. However, if our services are accessed by users in your region, we will handle applicable privacy requests in accordance with mandatory legal requirements.

Depending on your U.S. state of residence, you may have additional privacy rights under applicable state privacy laws. These may include the right to access, delete, correct, or opt out of certain uses or disclosures of personal information. SBTT does not sell personal information in the traditional sense.

If we use advertising, analytics, or tracking technologies that are considered "sharing," "targeted advertising," or similar under certain privacy laws, we will provide applicable choices where required by law.

To make a privacy request, contact: levenko.tabletennis@gmail.com

SBTT may be used by younger players only with the consent and supervision of a parent or legal guardian. We do not knowingly collect personal information from children under the age of 13 without parental consent.

If you believe a child has provided personal information without appropriate consent, please contact us at: levenko.tabletennis@gmail.com

If required, we will take steps to delete or restrict such information. Parents or legal guardians are responsible for supervising minors who use SBTT.

You should not submit sensitive personal information through SBTT unless necessary. Sensitive information may include health information, medical conditions, precise location, government identification numbers, financial account details, or other highly private information.

If you choose to share sensitive information in support emails, community posts, live calls, or uploaded content, you understand that we may process it only as necessary to respond, operate the service, comply with law, enforce our Terms, or protect safety.

Please do not share sensitive information publicly in the community.

Our website or community may contain links to third-party websites, platforms, tools, videos, or resources. We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

You should review the privacy policies of any third-party services you use.

We may update this Privacy Policy from time to time. If we make material changes, we may notify you by email, website notice, platform notice, or another reasonable method.

The updated Privacy Policy will be effective as of the "Effective Date" shown at the top of the page. Your continued use of SBTT after the updated Privacy Policy becomes effective means you acknowledge the updated policy.

For privacy questions, data requests, account questions, or concerns, contact:

SBTT Sports Global LLC
Website: www.sb-tt.com
Email: levenko.tabletennis@gmail.com